Admittedly, we did make it hard on ourselves. In the four years since I had been in the States, I had forgotten the fact that customer service in this country is like one of those legends passed through the ages, a distant memory I wasn’t sure had actually once existed, or if I had simply dreamed it up. Like gramophones and black and white tv’s, customer service in the country of me, myself and I, was an outdated myth, and almost completely non-existent. Nevertheless, we fronted up at the bagel counter the next sunny Chicago morning, and proceeded to make a mess of what, in retrospect, was a very simple order of toasted bagels with our various preference of condiments. In our defence, how were we supposed to know that the condiments were kept tucked away
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