Signing up for our freighter travel was a mission! The UK freighter travel agent seemed to put obstacles in our way continuously from our first contact, seven weeks before boarding. We expected we would have to provide medical certificates, yellow fever certificates, various declarations, passports, and visas but we did not expect we would have to provide them repeatedly and after we had been told there was nothing else to provide. Add to this, the difficulty of arranging payment (“No you cannot pay by credit card”), their lack of knowledge of the ships and their schedules, and the (un)timeliness of requesting or providing documentation. Finally, after a month of emails, phone calls and physical effort and with only a few days to spare before boarding (and finally Leigh ‘putting his foot down’), we got the tickets.
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