...is the connecting flights area for international arrivals in JFK. After a 7 1/2 hour uneventful flight from Heathrow, I found myself in a small, sweaty, crowded room that had everything but the padded white walls. It was a zoo, simply put. This was the place where the "problem" people go. I gathered from my recon that it specialized in missed flights and families of unusual size. There were at least three or four huge Arab families who had missed their connecting and now threatened to make everyone else miss theirs. 20 pieces of luggage, plus 6 children or more, plus various defeated looking adults, per family. I kid you not. And unfortunately, the stellar communication skills of the JFK check-in staff didn't help much that day. "Imma need to speak to my manager" was not
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