After running the hot water for about 10 minutes this morning, and feeling no hot water come out, a certain feeling of resignation came over me as I knew I would have to plod down 6 flights of stairs in order to find out what new twist was preventing me from having a hot shower. I also noticed that, as the floor filled up with cold water, there were rather too many hairs of unknown provenance drifting around. This, together with the mud stains and unflushed turd, were making me suspect that just maybe no-one had cleaned my bathroom before I took the room. After having a brief uncomfortable wash in the sink, I descended to the reception to find out what was going on. The absence of hot water was easily explained - there is
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