Mutiara Deluxe Weekend (June 2012)
June 2nd 2012 Saturday, 2nd June 2012
Barely 3 months from our last stay, we decided to check out the Mutiara Johor Bahru again last weekend.
What a difference it made given the deterioration state of service at the Front Office. Our room check-in was only possible after 4pm as the previous guest had left the property only at 3 in the afternoon. A simple apology or any attempt of a service recovery
... read more