We arrived in Placencia yesterday at 5:00 after a 2 hour wait on the tarmac in Houston, thank you United Airlines. It seems the oxygen bottle for the flight crew was empty, and we waited for maintenance to bring the new bottle for an hour and a half, and another half hour for them to install. United Airlines pilot repeatedly came on and apologized for this seemingly ridiculous oversight, with phrases such as "we are very sorry for the delay, and we are highly embarrassed", which did nothing for the mood of the passengers. Even worse was the announcement for "the flight attendants please take your seats" when after another 1/2 hour we still hadn't pulled away from the gate. When we arrived in Placencia, at 3:45 p.m. it was a totally different story. We were
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