Travelocity Problems My recent trip with Travelocity cost more than expected too. It's not a huge deal, but we bought a ticket from Boston to Sacramento, changing planes (and airports) in Washington. The trip from DCA (National) to IAD (Dulles) is $40 each on the shuttle. In addition, it requires going to baggage claim, getting the bags, then checking in at the other airport...and they charge baggage fees again! Bottom line is that the ticket won't get you from point A to point B. We called customer service, but they said we were on our own. I can't recommend Travelocity unless you're savvy enough to anticipate these potiential costs and still save money (hidden costs made the trip for two $120 more than advertised).
Great Travel Blogs Hi Glenn:
Just wanted to comment on your great Travel Blogs. My husband and I are avid travelers like yourself, and I am thrilled to see the many places you have travel to. We are planning our next trip to Peru.
We visit Asheville frequently, and enjoy your updates on Biltmore Village since I can't find that information anywhere else.
Looking forward to reading about your next trip!
Happy travels,
Brooke
Travelocity Did Screw Up My Vacation
I had an even worse experience with Travelocity than Glenn did. The probem was similar: Travelocity has problems setting up connecting flights that actually work. Because I trusted Travelocity, I was left stranded at the airport without any alternatives provided by Travelocity.
I booked a flight to Honolulu through Travelocity. Travelocity set it up to go in two flights. Sacramento to Los Angeles and then Los Angeles to Honolulu. My itinerary showed a half hour of time between flights.
When we got to the airport at approximately 5 in the morning, United Airlines told us we could not board because there was insufficient time between flights. The United clerks said that Travelocity makes this error frequently.
The Travelocity phone operators were not helpful. After 3 phone calls with 20 minutes of waiting time, a manager said he would refund our money and then told me to find my own flight to Hawaii. The flight I booked cost a total of $800 more than the flight purchased through Travelocity.
Had we been informed of the problem in advance, we could have found alternatives. At the airport, with a hotel stay booked, facing cancellation charges from the hotel, we were stranded by Travelocity.
At this point, we do not have the refund from Travelocity yet, so we are out a total of almost $2900, for a simple flight to Honolulu.
I cannot recommend Travelocity. It makes more sense to go directly through the airlines, if saving money is the goal.
I've come to the same conclusion: Never use Travelocity because it ultimately could cost you a lot of money. Unlike Glenn, I trusted that Travelocity was a competent service. Ultimately, I lost out in ways that someone as persistent and suspicious as Glen never would.
We have traveled in South and Central America for fun and have valued travel blogs for providing insight and honest feedback about their travels. We want to return the favor. In addition we are going down to look for Art and artists for our gallery.... full info
Pete
non-member comment
Travelocity Problems
My recent trip with Travelocity cost more than expected too. It's not a huge deal, but we bought a ticket from Boston to Sacramento, changing planes (and airports) in Washington. The trip from DCA (National) to IAD (Dulles) is $40 each on the shuttle. In addition, it requires going to baggage claim, getting the bags, then checking in at the other airport...and they charge baggage fees again! Bottom line is that the ticket won't get you from point A to point B. We called customer service, but they said we were on our own. I can't recommend Travelocity unless you're savvy enough to anticipate these potiential costs and still save money (hidden costs made the trip for two $120 more than advertised).