Blogs from Heathrow Airport, Greater London, England, United Kingdom, Europe - page 11

Early morning start for our flight to New York. Flight went really well. The New York airport has been closed in recent days due to large amounts of snow fall, but all seems ok now. There is much snow around the city. Looks like they had 4 – 5 inches of it. George has recently been allocated gold membership of American Airlines. This carries certain privileges and means that we can now sit in the economy plus section of the plane with upgraded meals and service etc. This made the 8 hour flight a lot more comfortable. Got a yellow taxi from the airport to the hotel. For the fixed price, our taxi driver took us for a detour through the Queens area of New York which is an area we have not ventured into before. ... read more

Dear Mr Branson I appreciate with your billionaire lifestyle, and an accrued wealth that allows you to buy entire islands, it will be difficult for you to imagine how life is for those of us who have to save for months to go on holiday. However as a portion of your wealth was accrued through the custom of the “one foreign holiday a year” customer, I would greatly appreciate it if you would indulge me and attempt to understand how Virgin’s poor customer service, lack of incident recovery process and clear policy of only doing the bare minimum is affecting your passengers. I was one of many passengers held on Virgin flights at Heathrow on Saturday 18 December for an entire day , then told the flight was cancelled and eventually instructed to leave Heathrow without ... read more

My worst experience so far with any airline Friday 17/12/2010 I have booked a flight month ago to travel to my parents for Christmas with BA from Heathrow T5. Thankfully there were no crew strikes this time but there was bad weather. I arrived at the airport in time. While I was waiting to drop-off my bag it was announced that due to the high number of cancellations there is no rebooking facility in the terminal. I dropped-off my luggage and went for shopping. At that time my flight was OK. I was waiting for the gate number. The loud-speakers were constantly announcing that we should go to gate A11 if our international flight got cancelled and leave the terminal. Very well, I felt lucky that I am not hit with these issues but suddenly when ... read more

We thought we would do a little summary of our honeymoon! Highlights: Stuart - Lighting our flying lanterns in Pattaya on Loy Krathong Festival; Meeting the people of Cambodia, sheer relaxation in Jamaica, seeing so may famous landmarks around the world (Grand Canyon, Sydney Opera House, Statue of Liberty, NZ Glaciers, USS Arizona Memorial); the scenery in Hawai'i Rachel - Loy Krathong in Pattaya, Rotorua, Christchurch, the boat trip where we met Tom, Jill, Jen and Daniel. Lowlights: Stuart - Ko Samui weather, Storm when we were at the glaciers which stopped our flight/hike, having a bad neck form driving and losing our enthusiasm for the road trip as we got to Florida. Rachel - Ko Samui, Las Vegas and shopping for suits in Vietnam (dont ever use Phuoc An Silks) Favourite Country: Stuart - USA ... read more

Day 1 in the big brother house........ No seriously it really is our first day of travelling, and with a plane yet to lift off the ground it already feels like an adventure. we planned to stop once on the journey up, in reality we stopped 4 times. Now we either drank way to much or were seriously nervous... il let you decide. luke managed to ask "where are we!?" about ten times, and we hadnt even reached london. probably the last time for a while we could actually tell him!! mikes demands of meeting a celebrity were answered in the form of one of the judges from masterchef, although none of us could recall his name. he looked mad though. had about enough time to wander through the city that is heathrow departure and grab ... read more