For spring break 2014, we're traveling with our friends, Lynn and Mike Cullen. Lynn is researching the travels of Mark Twain in Florence for her next novel. The plan is to fly into Milan, drive to Cinque Terre, then on to Florence, then on to Lake Como, and fly back home. We were sitting calmly waiting for the boarding call, but the stated time passed and no word. Finally, they started the boarding process, but with the late start we knew our connection at Kennedy was going to be tight. Everyone got seated on the plane...wait, wait. The pilot came on the intercom and announced they were looking for a part for the A/C...not good. I casually mentioned that the next thing they will be switching planes. Sure enough, the pilot came on again announcing they
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