Annual Expedia CruiseShipCenters Conference on the Ruby Princess

I've been in the travel business since 1995 and have become a cruise expert within my circle of friends andfamily. I worked for a tour operator in Canada for almost 10 years and worked with various cruise lines. I've sailed on most of the contemporary, premium, deluxe and luxury lines available to the North American market and have now been in the retail side for almost 5 years. I find that there is a lot of misconception about the cruise business and for those guests who consistenly "rate" or disparage a cruise line because they didnt happen to like it or it wasn't up to their expectations... full info

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