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Published: April 30th 2012
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There are many reasons why I LOATHE Chinese Banks and this weekend's events put me over the edge. So I had to share with all of you the many reasons why they make me cringe.
• All ICBC banks say English Services on the outside of each location but I haven't been in a SINGLE location that actually speaks English
• If you make one single mistake on a form you must start over
• Must do a check mark on the forms, X's not allowed (start over)
• Some forms have Chinese & English but others have Chinese Only...makes it difficult for those who can't read along with no English speaking employees to assist
• I couldn't take the money exchange form home to have a teacher translate for me so when I returned the form was complete....that would just make too much sense for China.
• Lastly, April 28th-May 2nd 2012 is the National Holiday for International Labor Day..but oddly the banks are still open for business. We attempted 3 different banks to exchange RMB for USD but NONE would exchange the money due to the "Holiday".
On Saturday, I even made the Lobby Manager at ICBC walk outside with me and pointed to the English Speaking sign and then told her in Chinese "Why does no one speak English" she wasn't too happy with me but I was more upset with her.
There are so many things that I will never understand about China and the banks are at the top of that list.
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Mom
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Chinese Banks
I would agree with you on the unsatisfactory idea of banking...if you are open...you should be able to do all services!