APT TRAVEL of Hanoi

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APT Travel of Hanoi.

I read with interest the unhappy experience Stuart & Robin had with APT Travel of Hanoi. I had a very bad experience with them 6 months ago. The delapidated minibus (A FAR CRY FROM THE FOTO IN THEIR OFFICE!!) broke down en route to Tam Coc. After an hour in the heat, the guide, whose English was limited at best, flagged down another company's bus, and we were made to pay a few dollars more to get there. Some of us had to stand, and there was no a/c and few windows that would open. We continued the tour in some discomfort. Because of our delay, we got no lunch and had to buy our own. When we returned to Hanoi, we not only got no apology but no refund. Some of us had also booked for the PERFUME PAGODA and Halong Bay Tours, and we attempted to cancel in protest, we were told we could get back only 50%.

Avoid APT. Be certain to tell whomever you buy your tours from that you wish to have no dealings with APT.

Henrietta

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