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Study finds inherent bias on review sites

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Many travelers use review sites to pick accomodations, transport and so forth. A new study has found an inherent bias in reviews due to a herd effect
10 years ago, August 9th 2013 No: 1 Msg: #173871  

Roosta
Ezra Erb
B Posts: 2,064
Many travelers now use review sites on the web to pick accodations, transport, and so forth when planning trips. They have caused a lot of discussion over the years, for example: Is Trip Advisor paying for bad reviews?

A study of a news review site released today by MIT found a herd effect among reviewers leading to inflated positive reviews. Basically, people tend to rate positively items that are already positively rated. The Guardian has a story on it:
http://www.theguardian.com/science/2013/aug/08/snowball-effect-skews-rating-systems

What effect, if any, will this have on such sites, and Travelbloggers use of them? Reply to this

10 years ago, August 13th 2013 No: 2 Msg: #174032  

tamandfamily
Tam & Family
B Posts: 320
I guess that is true as i do look at the top 10 or so of accomodation in a city on different sites, so even me just reviewing them myself is a bias as i have already filtered what i'm looking at.

I think we just have to look for constructive information in reviews and try to ignore any that are positive or negative and i guess from the above, be aware that there might be perfectly reasonable and fantastic accomodation further down the lists regardless of the number or types of reviews it has received 😊 Reply to this


Travel News and Discussion
News regarding travel and tourism. Please post short fair-use quotations and links to the sources of the stories. Then tell us your opinions about the news, posting additional sources is encouraged in follow ups.
Created: February 11th 2008
Topics: 395Moderators: Ali, Jo Trouble
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