Since returning back to the UK after 2 years on the road. I have worked as an ambulance medic with a company who specialise in insurance company repatriation of those sick or injured while abroad. I meet people at UK airports in my ambulance and take them to various specialist hospitals or as part of the continuation of patient care we take them home to any where in the country, that is if the hospital has cleared them to travel in the first place and then only if they have been cleared by the travelling doctor who is always British and who stays in the same hotel as the patient before travelling. They then sign them off to me.
For as little as £18 to cover medical incidents, this small sum has saved the patient/traveller thousands of pounds and much heart ache. I have met 15 year old snow boarders who broke legs, arms, pelvis. One 19 year old girl told me she had a last minute feeling to get medical cover, first day out surfing she broke her back in 2 places, her hospital bill and transportation back to the UK ended up in a private plane came to around £195,000.
I have met people my age (40's) who developed heart problems and have suffered a full on heart attack or severe asthmatic problems, these people were normally fit and well. I have helped couples who lost early pregnancies while on a 2 week cruise, with serious complications and had to get flown out to the nearest A&E in a central American country.
One lady fell seriously ill while in Mexico, amazingly the local hospital identified a long term condition that had not been diagnosed correctly in the UK and in turn saved her life. This story was amazing as again the couple got medical insurance as the last minute, the bill they got for 4 weeks of hospital care, hotel for the husband, a mobile phone to keep in touch with the insurance company 24 hours/7 and transportation home was in the region of $388,000, their UK home was not worth this, they had no savings of this magnitude, they would have been bankrupted by this event had it not been for this insurance. They felt truly blessed all round.
I know of a young lad who was uninsured and died in a terrible accident while in Europe, this cost his family thousands in hospital fees, and then flying his body home was traumatic to say the least as there are rules the airlines adear to for this kind of situation.
The insurance company will honour medical emergencies, some cases have had to wait up to six days for the insurance co. to agree to cover the costs, but this is rare. The insurance company do do checks with your medical records back home, especially if you are of a certain age group, and the incident is in US territory and sounds as if it could be an existing condition, this is why you need to be honest on the forms as to any prior conditions you may have I believe there are also ways around cover for a pre existing condition.
During this time, especially central-south American regions the hospitals will try their best to get your credit card from you, they will make you feel guilty and bad, but don’t give in. I now understand that they cannot do this while the insurance company is doing these checks. But the pressure to do the best for yourself or your loved one in emergency situations is immense. Once the insurance company agree then its 1st class treatment all the way. The insurance company will usually agree there and then and assign an agent to you.
During very trying and sometimes heart breaking experiences in a non-English speaking country, I have heard first hand great stories about insurance companies honouring the claim and coming through for the client/patient 100%!e(MISSING)specially with translators.
So, on a medical point of view I stress for everyone to buy even the most basic medical insurance, but still read and understand all small print.
As Mell you have highlighted one of my personal stories above for personal effects insurance, that is something I would probably not buy again in the future, as you can always get back the stuff you lost, but you can not get back your health or life is something goes wrong.
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