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Published: June 30th 2009
I am writing to share my experience with a Panamanian Hostel in the city of Boquete. Namely, the unprofessional conduct of the owner of Hostal Palacios, 'Pancho.' We checked in with 4 people in our traveling group. 2 were staying a day longer before heading out. We had paid for 2 private rooms. Because Pancho charges a fee ($3 a bag) for bags left after checkout (12 noon) and our bus was not until 3, we left our two backpacks in our friends room because they were staying another day.
Upon returning to the hostel after hiking around, we did not even close the door behind us before Pancho started a tirade, practically throwing a fit because we were "stealing" from him by not paying him to store our bags in our friends room. We have been traveling in Latin America for several months, and not once has any other hostel asked us to pay luggage storage fees for the gap between checkout and bus departure. He could have politely stated his case (not that he had one, but he could have tried). He chose to verbally lambast using profane language instead. Against my advice, Justin paid him. I just
feel bad for Stepen and Arie, who ended up stuck there for another night. Awkward?
If you don't mind paying luggage storage fees in excess of what you would pay at London Heathrow Airport, this place is for you.
Also, if you find hostel owners that throw tantrums like two year olds charming, 'Pancho' is adorable.
Even if you plan on leaving before checkout time, I would think twice before staying here. I did not have enough time to discover what else might set this guy off.
This is a very pretty area. Stay somewhere with an owner who is mentally sound.
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