Media telesales... What is the first thing that springs to mind? A busy sales office, a large room filled with stereotypical, headphone clad people reading off scripts in a quite nonchalant manner. Well, this was my impression of what it would be however I was pleasantly and in some ways unpleasantly surprised, that it wasn't. I found myself working for a paper who was recruiting for telesales people to help sell advertising space. At first I thought, I've heard some awful things about telesales, the stress, the unfriendly customers (due to cold calling which, for those unfamiliar with the jargon, is simply calling people at all times in the day without any prior consent and then trying to sell something to someone who is not expecting, looking for it nor is happy about you calling -
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