 issues with Barcelo |
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| have you or anyone you know had a terrible vacation with Barcelo?? I had issues with Barcelo Marina Palace in Varadero | |||||||||||||||
sunluvr sunluvr Post Count: 1 Msg: #1 309 days ago, February 1st 2009 | I just got back from Varadero Monday Jan 26 and have to spead the word!!!! I have always heard good things about Cuba and I love the Caribbean so figured I would try it out this year. BIG MISTAKE!!! | I have already sent formal complaints to Barcelo Head Office (no replies yet), my tour operator and my travel agent. If you or anyone you know have been completely disgusted by Barcelo's standards (not the 4.5-5* experience I was expecting) please let me know. Also if anyone you know will be going to Varadero this year please update them with the possible issues. I will be posting a blog with the full details shortly but here's some of the details :) -if you have a food allergy be very careful, even with my spanish travel card (which worked fine in Spain btw) I had nothing but trouble.... be prepared to run into trouble getting help. Go straight to the PR person for the hotel and make them take care of the arrangements, bug them till they get it right!! -broken sewage pipes that stunk up the resort -cockroaches in rooms -some guests went without power or water -the worst drinks I've ever had anywhere!!! -terrible food (I know the Caribbean isn't the best but this was TERRIBLE) -staff working bars and restaurants/buffet have no hygiene -inadequate lighting on pathways and no railings when there's a couple foot drop off the edge That's just the tip of the iceberg check out the blog thx [Edited: 02:29 - sunluvr ] deleted_109311 deleted_109311 Post Count: 5 Msg: #2 305 days ago, February 4th 2009 | I have had a major problem recommending any Barcelo property to my clients because they claim to be | all-inclusive resorts, but they have LIMITS on the number of times you can visit the better restaurants. Almost every ALL INCLUSIVE resort that I have seen in 16 years of selling travel have had NO LIMITS on the number of times you can visit a restaurant during your stay. For instance in Mexico, you get a "ticket" to go to the better restaurants for a pre-determined number of times based on the number of nights you are staying at the resort. Example-Dinner at specialty restaurants "Brasseríe Palace”, “Rodizio Brasileño” and “Caribeño”. Reservation required, formal dress code and upon availability (7 night stay, 4 tickets at any of the restaurants, 4-6 night stay, 2 tickets given for either restaurant). Please everyone BEWARE---If you want a TRUE ALL INCLUSIVE RESORT, WITHOUT LIMITATIONS, do NOT stay at Barcelo Resorts. Number of Users: 2 | Number of Posts: 2 | ||||||||||
