US immigration is never something to look forward to, but with a bit of patience and a love of queuing you can usually get through it. The patience this time was required a lot earlier than usual, whilst we were still at home. During the online check-in, there were no problems for me, for our son and for our daughter, but the website refused to check-in my wife. Once we got to the airport, the check-in machines were not co-operating either. Check-in never used to be the highlight of a flight, but we found ourselves pining for the days when there was a human being doing the check-in for you. All we were getting now was an obstinate “computer says no”. There was a person there to help, but he had a crowd of people swarming
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