We had finally got our chalet looking spick and span when I turned to see Viv waving out the window with a big smile on her face saying through her teeth ‘shit, they’re here’! I said, ‘Viv, the window’s open’. I went down to greet our guests; three of them had driven themselves and the others would be arriving later. They seemed nice but slightly intimidating given that they had stayed in the chalet every year for the past ten winters. We knew that their expectations would be high and were already nervous for the evening meal. Luckily, we had had time to prepare before they came and also our chalet manager, Jim, was helping us so the service went smoothly. The next day wasn’t quite the same; we had a lot of work to do
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