Monday, May 25. Today was a great learning experience. We started off by touring a 5 star hotel named Victoria/Jungfrau in Interlaken, Switzerland. Our tour guide was a pleasure because she had a great sense of humor. I have never been to a 5 star hotel in America so I cannot compare but I can tell you what I observed. Every employee we saw no matter if it was someone in the kitchen cleaning dishes to the ones working at the front desk each one greeted us with smiles. Also, during our lunch our glasses never got empty which is always a great thing sense being in such hot weather and Switzerland does not have A/C. Mrs. Runnels also pointed out how they served everything, giving our food on one side and taking it from another
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